Caring for fine objects.

Dust the surfaces with a soft, dry cloth. On lacquered and glazed finishes, a slightly damp microfiber cloth is enough to remove finger marks. Dry immediately.

Do not use solvent, alcohol, abrasive or impregnated wipe. These products attack varnishes, soft coatings and glazing joints.

Avoid direct exposure to the sun, which discolours clear interiors and coatings. Also avoid damp rooms. Place the object on a flat and stable surface, away from a heat source.

Remove the cushions to air them. Do not force a strap or bracelet onto a cushion that is too wide: choose a suitable cushion instead.

Cut the power before any internal handling. Never block a rotating rotor by hand. If you do not use the device for a long time, disconnect it and remove the batteries if necessary.

Set the turns per day and winding direction according to your calibre's recommendations. An unsuitable setting does not damage the watch but may leave it insufficiently wound.

Your purchases enjoy the statutory warranty of conformity and the guarantee against hidden defects provided for in the Consumer Code and the Civil Code, free of charge for you.

The warranty does not cover normal wear, scratches of use, damage resulting from falling, shock, exposure to moisture, non-compliant connection or third party intervention.

Halloway does not service watches themselves. Consult a watchmaker to have a movement serviced.

Write to contact@halloway.fr with your order number, a description of the defect and some photos. We come back to you with a solution.